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Support,
Inc.
The Key to our Success – Our
Mission
IDS has
established a corporate culture to support our strategy of a lower cost
alternative to tradition decision support systems. Our lower cost
implementation opens our application to a wide range of organizations, from
the solo practitioner to the largest delivery networks. With only an Internet
connection and browser, our secure portal allows effective analysis and access
to reports 24 hours a day, 7 days a week from virtually anywhere.
Zero Risk Deployment:
Supporting our low cost strategy is our “Zero Risk”
deployment, enabling organizations to obtain access to our cutting edge
resources with minimal resources. Typically a 10% refundable development fee
is all the financial commitment needed, and in 3-5 weeks a fully functional
application is available. IDS offers its software solutions through a state of
the art Application Service Provider (ASP) deployment model. In this
implementation, the server hardware, client data, and software application are
all housed and managed in IDS’s data center. Clients access the data and
application through our secure portal using an internet browser. IDS
integrates data from multiple sources (Payer, EMR, Lab, Pharmacy, etc.) and
maps the data into a single Master Provider Index (MPI), allowing for
consolidated provider reporting. Our solutions are designed to accommodate
HIPAA
security regulations.
Flexibility
Not every organization is the same and IDS’ modular
infrastructure allows for maximum flexibility to support your unique
objectives. Specific components of our applications can be incorporated into
your organizational expertise to most effectively support your strategy.
Integrated Decision Support; our name implies our commitment to incorporating
our expertise with yours.
Customer Service
IDS is dedicated to providing exceptional service and
support to our customers by combining state-of-the-art support technology with
experienced professionals. In a recent customer survey, 97% of our customers
rated our service as “exceptional”, proof that our commitment works. Training
is a major component of our implementation process and we are committed to
providing the resources to fully operationalize our applications. All
training is included with our applications at no additional cost.
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"Powerful, low cost
clinical decision support systems in the physician practice have proven to yield
greater cost containment, patient quality of care and return on investment than
traditional systems. Recent technology offered by IDS has opened the door for
effective applications, from the solo practitioner to the largest delivery
network."
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"Effective decision support in
the physician practice can lead to more than just a tremendous return on
investment; patients notice and appreciate that the practice is more technically
oriented. They feel they’re getting better care as a result."
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